Philip Crosby
![Philip Crosby Philip Crosby](/images/stories/Imagens/Philip Crosby 1.jpg)
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Bibliografia:
Running things. McGraw-Hill 1986.
Quality is free. Mentor Books 1992.
Quality without tears. McGraw-Hill 1995.
Philip Crosby's reflections on quality. McGraw-Hill 1996.
Quality is still free. McGraw-Hill 1996.
The absolutes on leadership. John Willy Trade 1997.
Quality and me. John Willy Trade 1999.
SERRANO, Antonio Carlos. Liderança. São Paulo: Makron, 1991.
Integração – qualidade e recursos humanos. São Paulo: Makron, 1993.
Qualidade sem lagrima. São Paulo: Jose Olympio, 1994.
Princípios absolutos de liderança. São Paulo: Makron Books, 1999.
Qualidade e investimento. São Paulo: Jose Olympio, 1999.